Reference

Terms Conditions That Govern Your mantraslot Account

These terms define the relationship between you and mantraslot every time you access the lobby, fund your wallet via DANA, OVO or GoPay, or place activity on any game.

Account ObligationsPayment TermsWallet RulesAccess ConditionsDispute Process

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Full Terms Applying to Every Account Holder

mantraslot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating a mantraslot account you confirm that you have read, understood, and accepted these terms in their entirety. Availability of the platform depends on local law and eligible regions — we do not represent that access is lawful in every jurisdiction. You are solely responsible

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for determining whether your use complies with applicable rules where you reside. Each account must belong to one individual. Shared, duplicate, or third-party-operated accounts may be suspended without prior notice. When you deposit through DANA, OVO, or GoPay, you acknowledge that the wallet or e-wallet account
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used must be registered in your own legal name. Deposits arriving from a name that does not match your verified mantraslot profile will be returned to the sender's wallet. Withdrawals follow the same identity rule — funds leave only to the payment method registered under your
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verified name. We reserve the right to request documentation before releasing any withdrawal if our verification process flags discrepancies. Your continued use of the platform after any update to these terms constitutes acceptance of the revised version. Changes take effect once published on this page. We
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recommend checking periodically, particularly before funding your wallet. Players in Depok and elsewhere across Indonesia access the same set of terms without regional variation. If any clause is found unenforceable under applicable law, the remaining clauses continue in full effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY SAFEGUARDS

How We Protect Your Data and Account Under These Terms

These terms are not just about what you owe us — they also describe what we owe you. Below are the key areas where our obligations to your account security and data handling are spelled out. Each one connects directly to a clause in the agreement above.

Account Data Handling We store personal data you provide during registration — name, email, phone — behind encrypted infrastructure. Data is used only for identity verification, transaction processing, and communication about your account. We do not sell or lease personal data to third parties.

Cookie Usage Our platform sets cookies to maintain your session, remember device preferences, and collect anonymous interaction data. You can clear cookies from your browser at any time, though doing so may require you to log in again and reset display preferences.

Wallet Security Deposits via DANA, OVO, or GoPay are routed through secure payment gateways. We never store your e-wallet PIN or authentication credentials. Each transaction generates a reference ID visible in your account history for reconciliation purposes.

Data Retention Period Account records are retained for the duration of your active membership and for a reasonable period after closure, as required by applicable regulations. You may request deletion of non-essential data by contacting support with a written request.

Requesting Changes To update personal details — name corrections, phone number, linked e-wallet — submit a request through live chat or email. We verify your identity before processing changes, typically by matching the request against existing verification documents on file.

Dispute Escalation If you believe a term has been applied unfairly, open a dispute through our support channels. Provide the transaction or event reference. Our review team will respond with a finding, and if unresolved, you may escalate to the senior account team for a second assessment.

POLICY CONTACT PATHS

How to Reach Us About These Terms

Questions about specific clauses, disputes, or data requests related to these terms can be directed to our support channels below. We handle policy queries with the same priority as account or wallet issues, so you will not be redirected elsewhere.

Team online

Live Chat

Open the chat widget from any page on your mobile or desktop browser. Ask about a specific clause, request clarification on wallet verification rules, or flag a concern with your account standing under these terms.

Email Channel

Send a detailed message referencing the section of these terms you need help with. Include your registered account username so our team can pull up context and respond with precision rather than a generic reply.

Help Centre

Browse categorised articles covering account obligations, payment-name matching, withdrawal holds, and dispute escalation. Each article links the relevant clause from these terms so you can read both the rule and the explanation together.

Frequently Asked Questions About These Terms

We compiled the questions below from real queries our support team receives about the terms and conditions. Each answer points you to the relevant obligation or right so you know exactly where you stand.

They bind you the moment you complete registration and confirm your email or phone number. Every subsequent login, deposit via DANA, OVO, or GoPay, and game session operates under these terms until your account is formally closed.

We publish all updates on this page and may send a notification to your registered email. Continuing to use the platform after a published update counts as acceptance. We recommend reviewing this page periodically, especially before making a deposit.

Deposits from mismatched names are returned to the sender's wallet. Withdrawals will also be blocked until your verified profile name matches the e-wallet registration. Contact support with identification documents to resolve the mismatch.

No. Each individual may hold only one account. If duplicate accounts are detected, all but the original may be suspended and balances forfeited. This rule exists to prevent misuse and applies regardless of which device or e-wallet you use.

Request closure through live chat or email. Any remaining balance must be withdrawn to your verified DANA, OVO, or GoPay wallet before closure is finalised. Once closed, login credentials are disabled and personal data is handled per our retention policy.

We collect registration details — name, email, phone — plus transaction records and session data. This information is used for identity verification, processing payments, preventing fraud, and communicating account-related updates. We do not share it with unrelated third parties.

Yes. Contact support with a written request specifying what you want removed. Non-essential data can be deleted, though certain records may be retained if required by applicable regulations. We will confirm what has been removed and what must remain.

You can open a dispute via live chat or email, citing the transaction reference ID from your account history. Our team reviews the case and issues a finding. If unsatisfied, request escalation to the senior account team for a second independent assessment.

The core terms apply uniformly. However, access itself depends on local law and eligible regions. We make no representation that all features are available everywhere. If a specific clause cannot be enforced in your jurisdiction, the rest remain in effect.

When you link GoPay for deposits or withdrawals, we verify the registered name against your mantraslot profile. If they match, transactions process normally. Discrepancies trigger a hold until you submit supporting documents through our support channels to confirm ownership.

Terms Conditions That Govern Your mantraslot Account

How We Protect Your Data and Account Under These Terms

How to Reach Us About These Terms

Live Chat

Email Channel

Help Centre

Frequently Asked Questions About These Terms

01 When do these terms become binding on my account?

02 Can mantraslot change these terms without telling me?

03 What happens if the name on my DANA or OVO does not match my account?

04 Am I allowed to hold more than one account?

05 How do I close my account and what happens to my balance?

06 What data does mantraslot collect and why?

07 Can I request deletion of my personal data?

08 What rights do I have if a dispute arises over a transaction?

09 Are these terms the same for all regions?

10 How does GoPay verification work under these terms?

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